What customers value about the company –
the values of the founding family
Individuality not generality
The members of the founding family are not generalists, instead deal every day with individual customer needs in a continuous search for added value for their customers. During this process, all questions and details are worked out together with the customer, from the initial sketches of a potential product, up to the finished product and subsequent after-sales service, until finally the optimal solution emerges.
Only by forging customer relationships in this way can long-term business conditions and therefore trust be created, which are essential for business success on both sides.
The people behind the company are fundamental to all business successes. The founding family are people who have many years’ experience in commerce & industry and in-depth expertise in business operations and processes.
Tradition and innovation
Many years of experience and success for the company itself, as well as for the numerous customers are essential elements of the company’s history. Coupled with the use of innovative and trend-setting technologies, methods and analytical approaches, this has allowed the company to differentiate itself from regional and national contract manufacturers.
Precisely this combination and the high quality are what the company’s customers value. The company sees itself as a strategic partner for its customers and therefore tries every day to meet these aims.
Pareto 20% idea 80% implementation
The company understands the complexity and difficulty of putting good ideas and concepts into practice. Often customers have lack of resources, inflexible structures or even just day-to-day operations which get in the way of an idea for a marketable product. For this reason, customers rely on the know-how and the many years of experience in the area of production which the company has.
Dornauer-Grillitsch GmbH therefore provides a guarantee of being able to make thoughts and ideas become reality.